How to Maintain your Wheaton’s Solid Wood Furniture
Congratulations! You are the proud owner of quality solid wood furniture from Wheaton’s! Now that you’ve made your investment, you may be wondering “How do I keep it looking good for a lifetime?” We want to assure you that with just a little TLC, your furniture will last for generations of use and enjoyment.
Your furniture has been protected with two coats of a pre-catalyzed clear lacquer. This finish provides a barrier of protection against many everyday elements but, it cannot protect against prolonged exposure to extreme temperature conditions and/or unusual abuse. Below are some tips to keep your furniture in the best possible condition.
To Clean Your Furniture
Use only a soft damp cloth on your solid wood furniture. Occasional use of Murphy’s oil soap can be used to remove exsesive grease or wax buildup. If over time you find the finish is lacking some of it’s original luster and smothness, you can restore it by using a quality, silicone-free furniture care product like Circa 1850’s Terra Nova Cream Polish (available in our store).
Wheaton’s Solid Wood Furniture Lifetime In-Store Warranty
Since wood is an organic raw material, just like finger prints each board of wood will be diverse in its grain patterns. Mother Nature also determines the number and placement of knots in the wood, and due to these individual characteristics, stains can vary depending on the preparation, and how they adhere to the wood. Wood will also naturally shrink, swell and even exhibit hairline cracks or minor warping. These variations and natural changes are not considered defects under our warranty.
Wheaton’s warrants each of our solid wood furniture products to be free from defects in material and workmanship under normal use for its lifetime.
Terms & Conditions
Normal Use: Wheaton’s Lifetime In-Store Warranty applies under conditions of normal residential use. It does not cover regular “wear & tear” nor does it apply to defects or damaged caused by (a) abuse, (b) accidents, (c) commercial use, (d) improper finishing of unfinished furniture or (e) improper or inadequate maintenance, not following what has been outlined in the previous section, How to Maintain your Wheaton’s Solid Wood Furniture
This warranty does not cover floor samples or furniture sold “AS IS”, nor does it cover pick-up and delivery fees for warranty work to be performed.
How to claim for warranty
All claims against warranty must be submitted by email, and supported by pictures as to the defect. Please send your claim to firstname.lastname@example.org and include your name & contact information. All claims are responded to within 24-72 hours.